TERMS AND CONDITIONS FOR THE ONLINE SALE OF GOODS AND SERVICES

(UNITED STATES)

THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY. 

THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS. 

BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS.

YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH I AM THE OCEAN, LLC, A DELAWARE LIMITED LIABILITY COMPANY, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

These terms and conditions (these “Terms”) apply to the purchase and sale of products and services through www.iamtheocean.com (the “Site”).

These Terms are subject to change by I Am The Ocean LLC, a Delaware limited liability company (referred to as “us”, “we”, or “our” as the context may require), without prior written notice at any time, in our sole discretion. The latest version of these Terms will be posted on this Site, and you should review these Terms before purchasing any product or services that are available through this Site. Your continued use of this Site after a posted change in these Terms will constitute your acceptance of and agreement to such changes.

These Terms are an integral part of the Website Terms of Use that apply generally to the use of our Site. You should also carefully review our Privacy Policy before placing an order for products or services through this Site (see Section 9).

1. Order Acceptance and Cancellation.
   You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept any orders in our sole discretion and for any or no reason whatsoever. After having received your order, we will send you a confirmation email with your order number and details of the items you have ordered. Acceptance of your order and the formation of the contract of sale between us and you will not take place unless and until you have received your order confirmation email.
   
   
2. Prices and Payment Terms. 
1. All prices posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We are not responsible for pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.
   
   
2. Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. We accept payment through a third-party e-commerce platform for all purchases.  Available methods of payment are by credit card and such other payment methods available through the third-party e-commerce platform, from time to time. You represent and warrant that (i) the credit card information you supply is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
   
   
3. Shipments; Delivery; Title and Risk of Loss. 
1. We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges (including, without limitation, shipping insurance) specified during the ordering process.
   
   
2. Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
   
   
4. Returns and Refunds.
1. Except for any products designated on the Site as non-returnable, we will accept a return of the products for a refund of your purchase price, provided such return is made within fourteen (14) days of delivery and provided such products are returned in their original packaging and in unused condition.  The return of a product evidencing use, wear and/or tear will not be accepted.  To return products, you must e-mail us at support@iamtheocean.com to obtain a return authorization (“Return Authorization”) before shipping your product. No returns of any type will be accepted without a Return Authorization.  You bear the risk of loss during shipment.  Notwithstanding the foregoing or anything to the contrary contained herein, any products that we customize and/or personalize for you are not eligible for a return.
   
   
2. If you want to make a return, please Connect With Us and select Return, or email us directly support@iamtheocean.com. Refunds are processed within approximately ten (10) business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.

LIMITED WARRANTY

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. 

WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCTS PURCHASED FROM THE SITE WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. 

WE ALSO WARRANT THAT DURING THE WARRANTY PERIOD THE SERVICES PURCHASED FROM THE SITE WILL BE PERFORMED IN A WORKMANLIKE MANNER AND IN ACCORDANCE WITH GENERALLY RECOGNIZED INDUSTRY STANDARDS FOR SIMILAR SERVICES.

WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THIS LIMITED WARRANTY.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

OUR RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO REPAIR, REPLACEMENT OR REFUND AS SET FORTH IN THIS WARRANTY STATEMENT. OUR RESPONSIBILITY FOR DEFECTIVE SERVICES IS LIMITED TO REPAIR, RE-PERFORMANCE OR REFUND AS SET FORTH IN THIS WARRANTY STATEMENT. NEITHER ANY PERFORMANCE OR OTHER CONDUCT, NOR ANY ORAL OR WRITTEN INFORMATION, STATEMENT OR ADVICE PROVIDED BY US OR ANY OF OUR SUPPLIERS, AGENTS OR EMPLOYEES WILL CREATE A WARRANTY, OR IN ANY WAY INCREASE THE SCOPE OR DURATION OF THIS LIMITED WARRANTY.

1. Who May Use This Warranty?

This limited warranty extends only to the original purchaser of products and services from the Site. It does not extend to any subsequent or other owner or transferee of the product or any transferee or other beneficiary of the service.

2. What Does This Warranty Cover?

This limited warranty covers, during the Warranty Period (as defined below), defects in materials and workmanship in products and services purchased from the Site.

3. What Does This Warranty Not Cover?

This limited warranty does not cover any damages due to:

1. transportation;
2. storage;
3. improper use;
4. failure to follow the product instructions or to perform any preventive maintenance;
5. modifications;
6. combination or use with any products, materials, processes, systems or other matter not provided or authorized in writing by us;
7. repair, reconditioning or refurbishment not performed by us;
8. normal wear and tear (including, without limitation, scrapes, chafing, scuffs, stains, water damage, make-up, stains, leaks, and burn marks); or
9. external causes such as accidents, abuse, or other actions or events beyond our reasonable control.

4. What is the Period of Coverage?

This limited warranty starts on the date of your purchase and lasts for three (3) years the “Warranty Period.” The Warranty Period is not extended if we repair or replace a warranted product or re-perform a warranted service. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.  

If you would like a repair performed outside of the Warranty Period, you must email us at support@iamtheocean.com. We will provide you with steps to describe the issue and send us photographs of the product.  Upon our receipt of all necessary information, we will provide you with a non-binding estimate for the repair. If you elect to move forward with the repair, we will provide you with a Return Authorization. Upon receipt of the product, we will determine whether the estimate is accurate and provide you with an updated cost for the repair so that you can determine whether you would like the product repaired or returned to you. Terms of payment for repairs performed outside of the Warranty Period are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our performance of the repair. You are responsible for all shipping and handling fees (including, without limitation, insurance on the product) and you bear the risk of loss during shipment of the product.

5. What Are Your Remedies Under This Warranty?

With respect to any defective products during the Warranty Period, we will, in our sole discretion, repair or replace such products (or the defective part) free of charge. We will also pay shipping and handling fees in connection with the warranty services. At all times, you will bear the risk of loss during the shipment of the product.  

With respect to any defective services during the Warranty Period, we will, in our sole discretion repair or re-perform the defective services free of charge.

6. How Do You Obtain Warranty Service?

To obtain warranty service, you must email us at support@iamtheocean.com during the Warranty Period. We will provide you with steps to describe the issue and send us photographs of the product to validate the claim through a communication medium chosen by us. Once the claim is validated, we will provide you with a Return Authorization. No warranty service will be provided without a Return Authorization. We reserve the right to charge a shipping and handling fee (including, without limitation, the costs of shipping insurance) in connection with any claim determined not to be covered by our limited warranty, which determination shall be made in our sole discretion. At all times, you will bear the risk of loss during the shipment of the product.

Limitation of Liability

THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE OBLIGATION AND LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT OR SERVICE THAT YOU HAVE PURCHASED THROUGH THE SITE, NOR WILL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY LOSS OF USE, BUSINESS, GOODWILL, REPUTATION, REVENUE OR PROFIT, ANY DIMINUTION IN VALUE, COSTS OF REPLACEMENT GOODS OR SERVICES, OR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

1. What can you do in case of a dispute with us?

The informal dispute resolution procedure detailed in 12 is available to you if you believe that we have not performed our obligations under this limited warranty or these Terms.

1. Goods Not for Resale or Export. You represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within the US.
2. Privacy. We respect your privacy and are committed to protecting it. Our Privacy Policy, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site.
3. Force Majeure. We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
4. Governing Law and Jurisdiction. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule (whether of the State of Delaware or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Delaware.
5. Dispute Resolution and Binding Arbitration. 

(a) YOU AND I AM THE OCEAN LLC ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

(b) ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.

(c) The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section 14 (Arbitration Agreement). (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.

(d) The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the Agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.

(e) You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR I AM THE OCEAN LLC WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.

(f) If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced (but in no case will there be a class arbitration).

(g) Notwithstanding any provision in these Terms to the contrary, we agree that if we make any future change to this arbitration agreement (other than a change to any notice address or website link provided herein) during your membership in any program, you may reject any such change by sending us written notice within thirty (30) days of the change to the Arbitration Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this arbitration agreement as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms).

17. Assignment. You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section 17 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

18. No Waivers. The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of I Am The Ocean LLC.

19. No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

20. Notices. 

1. To You. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current. 
2. To Us. To give us notice under these Terms, you must contact us as follows: (i) by email to support@iamtheocean.com or (ii) by personal delivery, overnight courier, or registered or certified mail to I Am The Ocean LLC, 488 Madison Avenue, Suite 1100, New York, New York 10022. We may update the email address or address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent. 

21. Severability. If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

22. Entire Agreement. Our order confirmation, these Terms, our Website Terms of Use, and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms. 

23. Amendment. These Terms may be amended only by a writing signed by both parties. I Am The Ocean LLC may revise these Terms from time to time. By continuing to use the Site after those revisions become effective, you agree to be bound by the revised Terms. 

These Terms were last updated on July 13, 2020.

24. Contact Information. 

1. To contact us, please email us at support@iamtheocean.com or write to us at I Am The Ocean LLC, 488 Madison Avenue, Suite 1100, New York, New York 10022. 
2. Copyright © 2021 I Am The Ocean LLC. All rights reserved. 

APPENDIX

Terms and Conditions for the Online Sale of Goods and Services (European Union)

Scope of application. This Appendix contains the Terms and Conditions that apply to the business-to-consumer purchase and sale of products and services through www.iamtheocean.com  (the “Site”) by and between “I Am The Ocean LLC”, a Delaware limited liability company with business headquarters at 5944 Coral Ridge Drive, Suite 512, Coral Springs, FL 33076, United States, e-mail support@iamtheocean.com (referred to as “Us”, “We”, or “Our” as the context may require) in the version as published on the site at the time of placing the purchase order, and a consumer whose place of residence or domicile is located in the territory of a members State of the European Union (referred to as “You” or “Your” as the context may require).

All matters not covered by this Appendix are governed by the Terms and Conditions for the online sale of goods and services (United States). In case of conflict, the Terms and Conditions of this Appendix shall prevail.

 

We invite You to carefully review these Terms and Conditions as well as any Special Conditions listed on the Product page and to print them or in any case to keep a copy thereof before proceeding with any purchase. On the following page, however, it is possible to consult at any time Terms and Conditions applicable on the date of the Order (as defined below) and to download them using the relative browser command. In any case, We will send You a copy of the Order with all the necessary information and a copy of the Terms and Conditions of Sale also by e-mail. The documents can easily be printed or saved using the functions made available by normal e-mail programs.

 

The graphic representation of the Products displayed on the Site is purely indicative and might be different from reality; therefore, You must rely on the description of the Product and on the characteristics of the same shown in the Product Page. 

• Shipments; Delivery; Title and Risk of Loss. Title and risk of loss pass to You upon material delivery of the goods to You or to third party designated by You, other than the carrier.
  
  
• Cancellation of the Order. Before shipping the Products, You have the right to cancel the Order by accessing Your personal page. After the shipment of the Products, cancellation or modification of the Order are expressly excluded. However, You have the right to withdraw from the contract and return the Products already shipped pursuant to the withdrawal clause hereinafter.
  
  
• Delivery of the goods. At the time of delivery, You (or Your delegate) are required to verify the following:
  
  - that the number of packages delivered corresponds to the number indicated on the delivery/shipment document; 
  
  - that the packaging and its seals are intact, not damaged, not wet or altered in any way. You are required to immediately notify in writing on the courier’s delivery document any damage to the packaging and/or the Product or the mismatch in the number of packages or indications. Once the courier's document has been signed without You or Your delegate having raised any objections, You will not be entitled to make any objections in this regard, without prejudice to the provisions regarding the warranty conformity referred to in art. 6 of the “Terms and Conditions for the online sale of goods and services (United States)”. 
  
  
• Right of Withdrawal. You have the right to withdraw from the contract and return any and all products for a refund of Your purchase price, provided You notify us by e-mail to: support@iamtheocean.ecocom of Your decision to withdraw within fourteen (14) days of material delivery of the products to Your address. Upon receipt of Your notification that You are exercising the right of withdrawal, we will send You an e-mail confirming receipt of the notice of withdrawal. Within 3 (three) working days from receipt of the notice of withdrawal, You will receive a number/code that will identify the file and an indication of the address to which to return the products. Within 14 (fourteen) days of receipt of the e-mail assigning the number/code, You are required to send the carefully packed Product to the address indicated in the same email, and Your care and expense, showing the assigned number/code.
  
  The Products must be returned intact, unused, undamaged, in their original packaging and complete with all the accessories and elements present in the original packaging (e.g. accessories, cables, instruction manuals, etc.). The costs of returning the Product will be borne by the Customer. In any case, the Customer will not have to incur any costs or penalties as a result of exercising the right of withdrawal.
  
  The right of withdrawal does not apply to Products that do not lend themselves to being returned for hygienic or health protection reasons and which have been opened after delivery and to Products made to measure or clearly personalised.
  
  Upon receipt of a notice of withdrawal within 14 (fourteen) days and in compliance with the other conditions indicated in the previous articles, we shall  reimburse the amounts paid for the purchase, including delivery costs, using the same means of payment used by You for the purchase of the Products, unless otherwise expressly requested by You.
  
  You have the right to receive a refund within 14 (fourteen) days of Us receiving the notice of withdrawal. However, We reserve the right to withhold the refund until we have received the Products or until You have delivered proof that You has returned the aforementioned Products, depending on which situation occurs first.
  
  
• Governing Law. All matters arising out of or relating to these Terms and Conditions are governed by and construed in accordance with the internal laws of the State of Delaware  without giving effect to any choice or conflict of law provision or rule (whether of the State of Delaware  or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Delaware. In case of conflict with the national legislation of the EU Member State in which the consumer is resident or domiciled, implementing the EU Directives on business-to-consumer sale of goods (such as Directive 2011/83/EU  of 25 October 2011 on consumer rights, Directive 2019/771/EU of 20 May 2019 on certain aspects concerning contracts for the sale of goods, etc.) the EU rules shall prevail.
  
  
• Dispute Resolution. Jurisdiction. For any dispute or controversy arising out of or in connection with Your purchase of products and services through the Site, including those concerning its validity, interpretation, performance and termination, the Courts of the place of residency or domicile of the consumer shall have exclusive and non-derogable jurisdiction.
  
  
• Complaints and Online Platform for Alternative Dispute Resolution (ODR). You are hereby informed that pursuant to EU Regulation no. 524/2013 the European Commission has established an online platform for the resolution of ODR disputes ("online dispute resolution") deriving from the online purchase of goods, accessible via this LINK: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show